Privacy Policy
This Privacy Policy explains how Aurora Flow collects and uses information when you browse the site and play our free-to-play social casino games. Aurora Flow does not offer real-money gambling, does not support cash-out, and does not process real-money payments.
By using the site, you agree to the practices described here. If you do not agree, please stop using the site.
Key points
- The service is 21+ and not directed to minors.
- Games are free to play. There is no real-money wagering and no withdrawals.
- We collect basic technical and usage data to run the site, keep it secure, and understand performance.
- Some games may be delivered through embedded content (for example, an iframe). Those third parties may collect data under their own privacy practices.
What information we collect
Information you provide (if any)
You can choose to share information with us if you contact us using the contact method shown on our site. This may include your name (if you provide it), your message content, and any other information you decide to include.
Technical data
When you access the site, our systems may collect technical information such as:
- IP address
- device type, operating system, browser type and version
- language and basic settings
- approximate location derived from IP address (for example, country/region)
- referrer/source pages and timestamps
- crash reports, error logs, and diagnostic data
Gameplay and usage data
We may collect information about how the site and games are used. This can include session events, page views, feature interactions, and gameplay interactions. We use this to produce aggregated statistics (for example, which games are played most, and how the site performs).
What we do not collect
Because Aurora Flow does not support real-money play, we do not ask for or process payment card details or bank information for wagering or withdrawals.
We also try to avoid collecting unnecessary sensitive personal data. Please do not send sensitive information to us when you contact us.
Cookies and similar technologies
We use cookies, local storage, and similar technologies to make the site work and to remember your choices.
Essential storage (required)
These are used for core site functions, such as:
- remembering your 21+ age-gate confirmation
- saving cookie preferences
- maintaining basic site settings (for example, language or display preferences, where available)
Optional analytics (where used)
We may use analytics tools to understand how people use the site. Where these are not strictly necessary, we use them only with your consent. Analytics data is generally used in an aggregated way to help us improve performance and stability.
For more detail on cookies and how to manage them, see our Cookie Policy.
How we use your information
We use the information described above to:
- operate and maintain the site and game library
- remember settings and your age-gate confirmation
- monitor performance, fix bugs, and troubleshoot errors
- protect the site (security monitoring, abuse detection, and fraud prevention)
- understand usage patterns and improve user experience
- enforce our rules and policies, including our age requirement and the Terms and Conditions
Legal bases (where relevant)
Depending on your location, we rely on one or more of the following legal bases to process personal data:
- Legitimate interests: running the site, keeping it secure, preventing abuse, and understanding performance and usage.
- Consent: for non-essential cookies and similar technologies (for example, optional analytics).
- Compliance with law: where we must meet legal or regulatory obligations.
If you are in the UK/EEA, you may have rights under UK GDPR/GDPR (see the “Your choices and rights” section below).
Third parties and embedded games
Some games and site features may be provided through embedded content (for example, an iframe) or by third-party game providers. These third parties may collect technical and usage information from your device (such as device identifiers, IP address, and gameplay events) in order to deliver and maintain the game.
We may also use third-party service providers for hosting, content delivery, site security, and analytics. These providers process data on our behalf or as independent controllers, depending on the service and context.
We recommend reviewing third-party privacy notices where they are made available within the embedded experience.
Data retention
We keep personal data only for as long as needed for the purposes described in this policy. For example, technical logs and security records are typically kept for a period ranging from days to months, depending on what is required for security, debugging, and operational needs.
When information is no longer needed, we delete it or anonymise it so it can no longer be linked to you.
International transfers
Aurora Flow is an international service. Your information may be processed in countries other than the one you are in. Where required, we use appropriate safeguards designed to protect personal data, such as contractual protections and security measures.
Your choices and rights
Cookie choices
You can manage non-essential cookies through our cookie controls (where shown) and through your browser settings. If you withdraw consent for analytics cookies, we will stop using those cookies going forward. Essential storage used for core functions (like the age gate and preference saving) may still be used.
Data protection rights
Depending on your location and applicable law, you may have rights such as:
- access to the personal data we hold about you
- correction of inaccurate data
- deletion (erasure) of your data
- objection to, or restriction of, certain processing
- data portability (in some situations)
Rights vary by country and are not always absolute. If you contact us using the method shown on the site, we will consider your request and respond in line with applicable requirements.
Security
We use reasonable administrative and technical measures intended to protect information from unauthorised access, loss, misuse, or alteration. This includes access controls and monitoring designed to support the security of our systems.
However, no online service can guarantee absolute security. You use the site at your own risk.
Age limit and children
Aurora Flow is intended for people aged 21+. We do not knowingly collect personal data from minors.
If we learn that we have collected personal data from someone under 21, we will take reasonable steps to delete it and restrict further access, where possible. For information on safer play habits, see Responsible Gaming.
Changes to this policy
We may update this Privacy Policy to reflect changes to the site, the games we provide, or legal requirements. When we update it, we will revise the “Last updated” date shown on this page.
Last updated: